Privacy and Security

Effective Date of Current Policy: October 23, 2013

Russell Stover Chocolates, LLC is committed to protecting the personal information you submit to us online. This Privacy Policy describes our practices regarding the collection and use of information submitted through our U.S. website, (the "Site"). By using our Site, you agree to the collection and use of information as set forth in this Policy. If you do not agree to this Policy, please do not use the Site. This Policy is the sole authorized statement of our practices concerning the collection, use and protection of personal information through this Site.

We may update this Policy from time to time. We will notify you of material changes to this Policy by posting the updated Policy on this page. We ask that you bookmark and periodically review this page to ensure your familiarity with the current version of our Policy. You can determine when this Policy was last reviewed by checking the "Effective Date of Current Policy" line at the top of this Policy.

The Types of Information We Collect Online

Our Site collects personal information such as names, postal addresses, email addresses, telephone numbers, and other information, such as survey responses. If you make a purchase on our Site, we may collect your credit card information as well as other information related to your purchase. If you visit our Facebook, Twitter, Instagram, or other social media pages, or participate in one of our promotions, we may collect information you submit or make publicly available.

Like many websites, our Site monitors visitor traffic patterns by logging tracking data, which is collected automatically from each Site visitor. Tracking data may include information such as the IP address of the visitor's computer, its browser type and operating system, the referring site, which pages of the Site were visited, the order in which they were visited, and which links were clicked. Other parties may collect personally identifiable information about your online activities over time and across different websites when you use our Site.

Our Site also uses "cookies" (i.e., small text files placed on a visitor computer's hard drive) and other technologies that allow us to recognize your browser when you visit our Site. They help us determine information such as the type of content that a visitor accesses on our Site and the length of time that the visitor spends on any particular area of the Site. You can configure your browser to accept all cookies, reject all cookies or notify you when a cookie is set. (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.) You can visit our Site without accepting cookies. However, your browser must be set to accept cookies in order for you to enjoy the benefits of being a registered user of our Site.

There are "do not track" or similar browser choices available to consumers with respect to online web activity, but given the present lack of consensus of what constitutes an informed election, appropriate trigger or breadth of scope of such choice, our Site will continue to operate as described in this policy, whether or not a "do not track" signal is received.

Our Site is not directed to minors and we do not knowingly collect personal information from individuals under eighteen years of age. Russell Stover Chocolates, LLC (RSC) is committed to protecting the privacy needs of children. We encourage parents and guardians to take an active role in their children's online activities. RSC does not knowingly collect information from children under the age of 18 and RSC does not target the Site to children under 18. If we determine that an individual under the age of 18 has submitted information to the Site, we will attempt to delete that information.

How We Use and Disclose Information Collected Online

We use your personal information to complete transactions that you enter into using our Site. We also use your personal information to communicate with you about specific transactions, to make sure that you are satisfied with our products and services, or to find out how we can serve you better. You may, from time to time, receive information from us regarding new products, services, or features we think you will find valuable.

We use tracking data and information obtained through cookies and other technologies to help diagnose problems with our servers, to administer our Site, and to improve Site-related services and features. This data also may be used to analyze customer traffic patterns and Site usage trends. We also may share aggregated statistical data and other non-personally identifiable information with our current and potential business partners.

We work with third parties who provide services that may include, but are not necessarily limited to, website hosting, data processing and analysis, back-up and security services, and processing of credit card transactions. We may share personal information with these service providers for the purpose of providing these services. Although we seek to require these service providers to protect such personal information, and to use it only for the purpose for which it was provided, we cannot be responsible for third parties' violations of this Policy or of any other rights of visitors or consumers that use our Site.

We will provide personal information to law enforcement and other entities when we determine that such disclosure is required by subpoena, warrant, court order, or other applicable law or process.

Your information, including personal information, may be disclosed as part of any merger, acquisition, sale of company assets or transition of service to another provider, as well as in the unlikely event of an insolvency, bankruptcy or receivership in which personal information would be transferred as one of RSC's business assets.


We take measures designed to prevent unauthorized intrusion of the Site and the alteration, acquisition or misuse of personal information. Unfortunately, however, no security system or system of transmitting data over the Internet can be guaranteed to be entirely secure. Thus, while we seek to protect your personal information, we cannot be responsible for loss, corruption, or unauthorized acquisition of personal information furnished to this Site or for any resulting damages.

Third Party Websites

Our Site may include links to other Internet websites, including sites that we do not own or operate. Unless otherwise expressly stated, we are not responsible for the privacy practices or the content of such websites, including such sites' use of any information collected when Site visitors click through links to those sites. If you visit such websites, we encourage you to check the privacy practices of the sites.

Offline v. Online Practices:

This policy applies solely to our collection, use and disclosure of personal information obtained online through our Site, and does not apply to any of our practices conducted offline.

California Consumers

RSC collects various types of personal information about you both online and offline during the course of our customer relationship. Under California law, if you are a resident of California, you may make a written request to RSC about how we have shared your information with third parties for their direct marketing purposes. In response to your written request, RSC is allowed to provide you with a notice describing the cost-free means to opt-out of our sharing your information with third parties, if the third party will use your information for its direct marketing purposes.

If you would like to exercise your rights under California law, please send your written request to the e-mail address or postal address below. YOUR WRITTEN REQUEST MUST INCLUDE YOUR POSTAL ADDRESS SO THAT WE MAY PROVIDE YOU WITH OUR NOTICE AND THIRD PARTY DIRECT MARKETING OPT-OUT FORM. RSC will provide you with this form within 30 days of receiving your written request.

E-mail Address:

Postal Address:
Attention: Legal Department
Russell Stover Chocolates, LLC
4900 Oak Street
Kansas City, MO 64112

International Visitors

Our Site is hosted in the United States. If you access the Site or Services from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, please be advised that through your continued use of our Site, you are transferring your personal information to the United States and you consent to that transfer and this Privacy Policy. Additionally, you understand that your personal information may be processed in countries (including the United States) where laws regarding processing personal information may be less stringent than in your country.

How to Update Your Personal Information

If you are a registered user of our Site, you may update your contact information and any name changes by logging into your account and clicking My Information.


If you have questions about privacy issues, please email us at